Have a question?
Frequently Asked Questions
How can I place an order?
Ordering from Señoras is a breeze! Just browse our beautiful collection, pick your favorites, and add them to your cart. When you're ready, head to checkout, enter your shipping details, and securely complete your payment. Before you know it, your order will be on its way to you!
Do you offer international shipping?
Yes, we do offer international shipping to many destinations! When you check out, you'll be able to choose your preferred shipping method and see the costs. Or you can have a look in here.
What is your return policy?
We want you to be happy with your purchase! If you're not completely satisfied, you can return it within 30 days of delivery. For more details, please check out our Returns & Refunds page.
How do I track my order?
Once your order ships, we'll send you an email with a tracking number. You can use this number to track your order. Please allow up to 48 hours for the tracking information to update.
Can I cancel or modify my order after it's been placed?
We process orders promptly, but if you need to cancel or modify an order, please contact our customer support team right away. We’ll do our best to accommodate your request.
What payment methods do you accept?
We accept a variety of payment methods, including credit/debit cards and PayPal. Rest assured, your payment information is processed securely.
Are your products handmade?
Yes, many of our products are meticulously handmade by skilled artisans, ensuring each piece is crafted with care and attention to detail.
Do you offer customization options?
Currently, we don't offer customization options for individual pieces. However, we strive to provide a diverse range of styles to suit various preferences.
How can I contact your customer support?
Our dedicated customer support team is here to help. Reach out to us at: info@senorasjewelry.com
We'll get back to you no later than 24h.
How do I take care of my new jewelry?
Please, refer to our Jewelry Care page.
Still have questions? We're happy to help! Please email us at info@senorasjewelry.com and we will get back to you within 24 hours.